Can download emails but can not send.

After you set up your mail software to download mail and you are able to download fine but can not send emails, please check the following.

Most of all email software will have an outgoing mail server section:

 

  • Make sure you have SMTP requires authentication enabled for outgoig emails. Also make sure your full email address is entered and not just the first part of your email address.
  • It is possible your ISP or the location of your internet (i.e hotels) may block server port 25.  We suggest you use port 587 or 2525.  This is also changed at the outgoing mail server section of your software.
  • Make sure any type of encryption or SSL is NOT enabled.

 

  • 31 Users Found This Useful
Was this answer helpful?

Related Articles

How do Everplanet.com treat spam?

If it's the SPAM from the grocery store, we love it.  If it is the useless, wasteful, time...

How to change your email password.

You can change your password for your email account by logging into your web mail account.Log...

How to reset an email password.

The domain email administrator has the capability to perform administrative functions to...

What are my incoming and out going mail servers?

Your outgoing mail server will be of the following format: mail.yourdomainname.com   Your...

How can I reduce some spam with rules?

You can create rules for your inbox by logging into the webmail.  Once logged in, go to Domain...