We are implementing a change in your email password to combat some accounts being hijacked for using weak passwords. Passwords are 8 characters minimum with at least one lower case, one upper case letter, a number, and one special character. An example of a good password: P37$n1s9.
We have recently been dealing with accounts that have passwords such as "12345", "abcde", and simple passwords. This has caused spammers to hijack some email accounts and utilizing them to send spam from our email server and causing our mail system to be blacklisted. This creates an issue for our mail server to send to other mail servers. Please choose a difficult password to help ensure your account is not hijacked by spammers.
To change your password, read our KB here: http://www.everplanet.com/knowledgebase.php?action=displayarticle&id=15
We apologize for this inconvenience. If you have any questions, please email email@example.com
Tuesday, February 28, 2012