We are implementing a change in your email password to have a number, a capital letter and a lower case letter. Your password can contain special characters but it is not required. Passwords are 5 characters minimum. An example of a good password: B1gtr33!
We have recently been dealing with accounts that have passwords such as "12345", "abcde", and simple passwords. This has caused spammers to hijack some email accounts and utilizing them to send spam from our email server and causing our mail system to be blacklisted. This creates issue for our mail server to send to other mail servers. Please choose a difficult password to help ensure your account is not hijacked by spammers.
To change your password, read our KB here: http://www.everplanet.com/knowledgebase.php?action=displayarticle&id=15
We apologize for this inconvienance. If you have any questions, please email firstname.lastname@example.org
Tuesday, February 28, 2012